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Dictionary attribute 'readable=true' does not work for 'If this condition is true' field on Order Guide items table - Support and Troubleshooting
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KB0726455

Dictionary attribute 'readable=true' does not work for 'If this condition is true' field on Order Guide items table


901 Views Last updated : Jan 28, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Overview


Documentation link :

https://docs.servicenow.com/csh?topicname=c_DictionaryAttributes.html&version=latest

As per the above documentation, setting readable=true in the dictionary attribute should show the condition in human readable format. However, even after setting this attribute for ''If this condition is true'' dictionary entry on sc_cat_item_guide_items table, the condition is still shows the condition in encoded format.

Reason


Even though ''If this condition is true'' is a condition, the type of this dictionary entry is 'Variable Conditions' and attribute readable=true works only for 'Conditions' type fields.

 

 


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