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Symptoms


Conflicts are shown even though the change records (that are shown as conflicts) have different planned start date

Release


London Patch 4

Cause


This issue is caused due to the script include related to conflict checker skipping London upgrades due to customizations

Resolution


The most probable cause of the issue is due to the customizations made to the following script include which caused the london upgrade to be skipped. Since this script include involves in detection conflicts the issue is seen.

ChangeCollisionHelper

To resolve the issue revert the script include to the London OOB version and add customization (if needed) on top of it.

If reverting the above-mentioned script include to the London OOB version does not work, try checking if the London upgrades are skipped for these script includes

ChangeCheckConflict 
ChangeConflict 
ChangeConflictHandler 

 

 

 

Article Information

Last Updated:2019-02-27 06:29:11
Published:2019-02-12