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State field on discovery status record says "Completed" even though the schedule is still running - Support and Troubleshooting
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KB0725879

State field on discovery status record says "Completed" even though the schedule is still running


594 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

The "state" field on discovery status record would say "Completed" even though the schedule is still running, and keeps adding records to the ECC queue

Release

All Versions.

Resolution

This can possibly happen because of the "Discovery - Complete" business rule, which is responsible for updating the the state field. This business rule is triggered when the "completed" field has a value greater than or equal to "started" field, and marks the state as "Completed"

This situation is possible sometimes when an output probe is re-processed, thereby having more than one input probe for an output.

Note: For multipage payloads, there is a check in place, to consider multiple input probes as the same as long as they are corresponding to the same output probe


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