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Error in broswer console when writing to a Journal field - Support and Troubleshooting
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  • Error in broswer console when writing to a Journal field
KB0725872

Error in broswer console when writing to a Journal field


321 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

When writing into a field of type journal, the following error is seen in the browser console.


js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:122 TypeError: Cannot set property 'value' of undefined
at setValue (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:3409)
at setFieldValue (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:3402)
at js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:3399
at m.$digest (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:147)
at m.$apply (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:150)
at gh.$$debounceViewValueCommit (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:296)
at gh.$setViewValue (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:295)
at HTMLTextAreaElement.l (js_includes_ui16_form.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:182)
at HTMLTextAreaElement.dispatch (js_includes_doctype.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:24354)
at HTMLTextAreaElement.r.handle (js_includes_doctype.jsx?v=12-20-2018_1717&lp=Mon_Dec_10_11_46_09_PST_2018&c=24_714:24354

Release

All releases 

Cause

This is caused by the user preference glide.ui.u_demand.stream_input set to the other journal field to which the user does not have write access.

Resolution

1) Access the user preference (sys_user_preference) table

2) a) Delete the user preference glide.ui.u_demand.stream_input for the user in question.
   (OR)
    b) Change the user preference value to "comments"(comments is the field to which user have access to).


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