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Submit cancelled due to a script error : Illegal access to getter method getRoles in class com.glide.sys.User on the form. - Support and Troubleshooting
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  • Submit cancelled due to a script error : Illegal access to getter method getRoles in class com.glide.sys.User on the form.
KB0725857

Submit cancelled due to a script error : Illegal access to getter method getRoles in class com.glide.sys.User on the form.


5165 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Illegal access to getter method getRoles in class com.glide.sys.User error when a form is submitted.

Release


Kingston and London 

Cause


This is caused if any of the business rules/script includes/ACLs uses the deprecated API "gs.getUser.roles".

Resolution


To get the string of roles that the user is assigned to, use the following script instead of gs.getUser.roles

var str = "";
var gr = new GlideRecord('sys_user_has_role')
gr.addQuery('user',gs.getUser().getID());
gr.query()
while(gr.next()){
str = str + gr.role.name + ",";
}

 


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