Symptoms

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When hovered over the options in the header of the service portal, hint(tooltip) is not shown.

Release

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All releases

Cause

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This is caused by the missing "title" attribute on the menuTemplate.

Resolution

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1) Open the template that is being used to populate the header items.
2) Check whether the line which populates the header items has title attribute.

Additional Information

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Non-working :
<a ng-if="!item.scriptedItems" ng-href="{{item.href}}" target="{{item.url_target}}" >{{ item.label }}</a>

Working:
<a ng-if="!item.scriptedItems" ng-href="{{item.href}}" target="{{item.url_target}}" title="{{item.hint}}">{{ item.label }}</a>