Description

By default the 'Continue shopping' button on service portal redirects to sc_home page. To change this behavior, we have to edit large_shopping_cart_v2.html

Procedure

1) Navigate to https://INSTANCE.service-now.com/nav_to.do?uri=sp_ng_template_list.do
2) Open the record large_shopping_cart_v2.html
3) Change the line
from

<a href="?id=sc_home" name="submit" class="btn sc-btn btn-default m-r-xs">${Continue Shopping}</a>

to

<a href="?id=YOUR_CUSTOM_PAGE" name="submit" class="btn sc-btn btn-default m-r-xs">${Continue Shopping}</a>

Replace YOUR_CUSTOM_PAGE with the id of your custom page.

Applicable Versions

All versions