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Symptoms


After installing explicit roles many pages and widgets in the service portal are inaccessible to external users.

Release


Kingston

Cause


These pages and widgets had the snc_interal role added to them but not the snc_external role which prevents access to the external users.

Resolution


 

Add the snc_external role to the affected pages and widgets to permit access for external users.

Article Information

Last Updated:2019-02-26 08:10:21
Published:2019-02-08