Symptoms

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Once the risk assessment is submitted, the risk is not populated and we don't see the risk value in the infoMessages on top of the change request record 

Release

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All Versions.

Cause

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There were no Assessment Thresholds defined for the Change Risk Assessment Metric type.

Resolution

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The issue is caused as there were no Assessment Thresholds defined for the Change Risk Assessment Metric type.

The Risk score will be populated only if we have Assessment Thresholds defined in the metric type.