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"What kind of HR Document template would you like to create?" shows 3 available choices instead of 2 after an instance upgrade - Known Error
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  • "What kind of HR Document template would you like to create?" shows 3 available choices instead of 2 after an instance upgrade
KB0725697

"What kind of HR Document template would you like to create?" shows 3 available choices instead of 2 after an instance upgrade


297 Views Last updated : Oct 16, 2023 public Copy Permalink
KB Summary by Now Assist

Description

Three options choices show available for "What kind of HR Document template would you like to create?" in the HR module after an instance upgrade.

Steps to Reproduce

1. Upgrade an instance that has the plugin HR Core Scoped Application already activated to Madrid. 

2. Go to Document Templates.

3. Click the New button. Observe 3 choices to pick from, instead of 2 as in Kingston.

Workaround

This is expected behavior and by design. As a workaround, update the interceptor and its answer records:

  1. Navigate to Interceptor.
  2. Open the interceptor record for HR Document Templates.
  3. In the 'Answers' related list, remove or deactivate the erroneous record.


Related Problem: PRB1321502

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