Description
Question
Why do some records have the field "Approving" vs some have "Approval For" on sysapproval_approver table?
Answer
- For requested items, when an approver is added manually using the Edit button in the Approvers related list, the Approving field (document_id) remains empty, only the Approval for field (sysapproval) field is populated with the RITM number.
2. When an approver is added automatically using a workflow, the Approving field (document_id) is populated with the reference of the requested item.
3. This is expected behavior and by design.
Additional Information
- Approving field (document_id) is populated for any table in the instance while Approval for field (sysapproval) is populated for tables extending the task table only.