Symptoms

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Refresh Agenda Items not updating change request numbers

Agenda Items tab is still blank after clicking Refresh Agenda Items

 

 

Cause

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There is already a CAB meeting associated with the change request Agenda Item 

Resolution

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1. Go to [cab_agenda_item] and see if there is already an agenda item for the change request that was not picked up

2. If the state of the cab agenda item for the change request is In Progress, Pending, or Paused, it will not be picked up by the other CAB meeting by refreshing agenda items. It can only be in another CAB meeting if agenda item state is Complete or No Decision on the other CAB meeting