Notifications

20 views

Symptoms


Default search column is different for different users after the London Upgrade. Some users have default search column set to "Urgency" or "Number" instead of "for text"

Release


London

Cause


User preference: <table>.db.order indicates which column is used to sort records in a list. 
This record updates automatically each time the user changes the sort order for the table. 

Resolution


If you would like to set a default search behavior for all users, you can utilize this system property: incident.db.order

> Find the system user preference where User IS EMPTY and System checkbox is checked,

> Give it a value: for_text, the search will be based on "For text". 

NOTE: However, if a user sorted the list, his/her user preference will override this property. 

 

Article Information

Last Updated:2019-02-08 16:19:50
Published:2019-02-09