- Approval emails should be sent to the approver for requested items
- Approval Emails not sending
- For any email to be sent from your instance, an email notification needs to be defined.
2. There is no notification defined for Approval records for RITMs.
- Go to System Notification > Email > Notifications
2. Click New
3. Table: Approval [sysapproval_approver]
4. Name: <As desired>
5. Send when: <As desired>
6. Condition: [Approval for.Number][starts with][RITM]
7. Fill out Who will receive and What it will contain sections as required