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Map pages displays incident numerical count outside the Red circle marker - Support and Troubleshooting
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  • Map pages displays incident numerical count outside the Red circle marker
KB0725027

Map pages displays incident numerical count outside the Red circle marker


318 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Map pages display incident numerical count outside the Red circle marker 

Cause


The Map page marker label script described in the documentation (Map page marker label script) provides an offset for the label using this code:

//define label offset for proper position
 item.label_offset_left = -4;
 item.label_offset_top = -20;

This offset value can cause the number to show outside the red circle.

Resolution


To fix the issue, you can modify the offset to a positive value:

//define label offset for proper position
 item.label_offset_left = 4;
 item.label_offset_top = 20;

You can also modify these values to best fit your needs.

Additional Information


This option is available when creating Map pages while using the Google Maps plugin.


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