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Description

Service Portal - Date picker for glide_date field does not automatically close when selecting a date in London (Jakarta and Kingston auto close)

Steps to Reproduce

1. Navigate to an out of box sc_cat_item record (Example: Create incident)
2. Under the variable related list. Create a new "date" type variable
3. Navigate to this catalog item in service portal and open the calendar picker

Expected Behaviour:

Select a data on the date picker the picker should auto close, Similar to Jakarta and Kingston versions

Actual Behaviour:

The date picker doesn’t close even after choosing a date and you have to click outside for the date picker to go close

Workaround

Clicking anywhere outside the date picker should close the date picker window


Related Problem: PRB1318204

Seen In

London

Intended Fix Version

New York

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This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2019-03-23 08:14:36
Published:2019-02-25