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How to include square brackets and special characters in password strengh validation. - Support and Troubleshooting
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  • How to include square brackets and special characters in password strengh validation.
KB0724977

How to include square brackets and special characters in password strengh validation.


3710 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Out of the box password validation script will not check for special characters. Also, in special special characters, we need to handle square brackets([] )differently since they have special meaning in regex.

Follow the below process to include special characters and square brackets([]) in password validation.

Release

All versions.

Resolution

  • Password validation is done by the below script OOB:
    • https://<Instance_name>.service-now.com/nav_to.do?uri=pwd_cred_store_type.do?sys_id=e611433fbf020100710071a7bf073921
  • Out of the box code the below regex to verify the password strength:
    • ^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{8,}
  • Note that all the special character can be placed in between [] except -(Hyphen) and the brackets themselves. Please provide escape sequence character \ before [, ] and -.
  • Change it to below regex to include special character along with square brackets[]:
    •  ^(?=.*\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\\\[\\\](){}?\\\\|,.<>;:!~*_@#$%^&+=\-]).{8,}$

Related Links

The below regex tester can be used to test your regular expression.

https://www.regextester.com/1969

Use the below online javascript tester to check if your code works:

https://www.webtoolkitonline.com/javascript-tester.html

NOTE: Above two links are external links and subject to change. ServiceNow will not take any responsibility of the content of the information in the above websites.


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