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Description


How to add new Time Zone to Schedule SLA

Procedure


To add more timezones to the schedule SLA entry, please follow the steps below: 
Go to navigator > Basic Configuration UI16 
On System timezone for all users unless overridden in the user's record > Click link Configure available time zones 
Than you can add or remove sys_user.time_zone options. 
See attached files.

Applicable Versions


All versions

 

Article Information

Last Updated:2019-05-21 11:51:08
Published:2019-01-28