Issue
The core factor mapping is applied to calculate license usage for entitlements with per processor metric, based on the "processor_name" field on the server that has the installed software.
"processor_name" is a calculated reference field that points to a samp_processor_definition record. It is calculated based on the cpu_name, cpu_type, and processor_name fields.
See: https://<instance-name>.service-now.com/samp_processor_definition_list.do
The core factor mapping is associated with the samp_processor_definition.
See: https://<instance-name>.service-now.com/samp_processor_factor_map_list.do
