Notifications

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Symptoms


Can't open alert in Dashboard of Event Management.

Release


Kingston Patch 12, London.

Cause


The system property "glide.tinyurl.minEncodedLength" controls when URLs in related lists will be shortened via the TinyURL engine. This was implemented basically because in the past, some users using legacy versions of Internet Explorer were having problems opening longer links. Modern browsers such as Chrome, Firefox, Safari and Microsoft Edge may not run into this issue, as the URL character limit for these browsers is 64k or above.

Resolution


Workaround:

Create and set the system property "glide.tinyurl.minEncodedLength" of 'integer' type to a value of 64000.

 

Article Information

Last Updated:2019-01-25 15:34:37
Published:2019-01-25