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Easy import functionality is not available for import_admin users. - Support and Troubleshooting
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  • Easy import functionality is not available for import_admin users.
KB0724462

Easy import functionality is not available for import_admin users.


4006 Views Last updated : Feb 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

In earlier versions of our product documentation, there was an incorrect statement that said that the Easy Import feature was available for users with the import_admin role. This has been corrected, see: Easy Import.

However, users with this role are not able to view the "Import" UI Action in the context menu of any list and are unable to use the Easy Import functionality. It is only available for admin users.

Release

Kingston

Cause

The reason that the "Import" UI Action is only available for admin users is because the UI Action has a condition that checks for the "admin" role.

UI Action: nav_to.do?uri=sys_ui_context_menu.do?sys_id=8be9fda7bf460100e628555b3f07397b 

Condition: gs.hasRole('admin') && !ListProperties.isRelatedList() && !ListProperties.isRefList()

Resolution

If you need your import_admin users use the Easy Import feature, you can customize the condition to include the import_admin role:

gs.hasRole('admin') || gs.hasRole('import_admin') && !ListProperties.isRelatedList() && !ListProperties.isRefList() 

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