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Field Normalization Rule form layout has missing split elements and Rule field Condition Builder is not full width, so is cut off and half hidden - Known Error
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  • Field Normalization Rule form layout has missing split elements and Rule field Condition Builder is not full width, so is cut off and half hidden
KB0724378

Field Normalization Rule form layout has missing split elements and Rule field Condition Builder is not full width, so is cut off and half hidden


645 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

The Field Normalization Rule form layout () is wrong in relation to the 'split' elements. When the UI tries to render this layout, the Condition Builder ends up in a left split and so is truncated, making it very hard to use, because Condition Builder fields are designed to only be used full width.

Current form elements:

(.begin_split is missing)
name
order
.split
active
make_alias
.end_split
.begin_split
rule (This field type cannot be within a Split)
.split
case_sensitive
.end_split

Steps to Reproduce

  1. Navigate to Field Normalization -> Normalizations
  2. Click New, fill out fields and Save the record
  3. Under Normal Values related list, click New and fill out fields -> Save the record
  4. On the Normal Value record navigate to related lists and select Rules -> New
  5. Fill out fields and start adding conditions - Observe that conditions are cut off and not present on the screen

Workaround

 

Modify the form layout by moving the Rule field outside the split sections, and correcting the Split elements:

  1. Navigate to Field Normalization -> Normalizations
  2. Open an existing record, and then Open a Rule from the related lists
  3. On that Field Normalization Rule form, right click the header and Configure -> Form Layout
  4. By adding, removing and moving elements fields around in the right-hand slushbucket, change the layout from this:



    To this, and then Save.



  5. The form layout should now look like this, and the Rules field condition builder will be usable again.


Related Problem: PRB710663

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