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Description

The Discovery Identification phase may update CI multiple times in the same discovery run, if the device has multiple IPs used in a single discovery.

 

Steps to Reproduce

 

1) Create a schedule to discovery a device which has multiple IPs, for example a network switch.
2) Add all the IPs used for the device.
3) Clear the model field of the device.
4) Run Discovery and wait for completion.
5) Review the CI history in list view.
6) Filter for "*Model" and notice multiple updates to the model.






Workaround

There is no workaround applicable. Please review the Fixed In section to determine the latest available patch your instance can be upgraded to.


Related Problem: PRB1301835

Seen In

SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Fixed In

Madrid

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-30 03:40:06
Published:2019-01-17