Modules such as Studio that contain "javascript:" in the URL can not be preserved as navigation favorites after browser refresh, due to the link being sanitized.

Steps to Reproduce

1. Login an early London instance as admin.
2. Scroll or filter the navigator to show the Studio module.
3. Click on the Studio module star icon to add it to your Favorites.

Observe Studio fails to get listed as a favorite with the JavaScript console error: "/api/now/ui/favorite/module 400 (Bad Request)".


This problem was fixed. There is no workaround available. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1314612

Seen In

London Patch 2

Fixed In

London Patch 6

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-06-27 07:20:24