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Description

Cannot create Favorites to Studio

Steps to Reproduce

Use a London Patch 1 or earlier instance
1. Scroll or filter navigator to show link to Studio
2. Click on the star icon for Studio module to add it to Favorites

Expected behavior: Studio is listed as a favorite. No JavaScript console errors.

Actual behavior: Studio is not listed as a favorite JavaScript console error: "/api/now/ui/favorite/module 400 (Bad Request)"

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1314612

Seen In

London Patch 2

Intended Fix Version

London Patch 6
Madrid

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Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-01-10 13:27:28
Published:2019-01-07