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Description

When running Pattern based Discovery, if ECC payload is splitted (ECC queue MultiPaged), Discovery can create redundant entries in Discovery Status > Devices tab, as showing in the screenshot below:

Then in Discovery > Home, it shows these device entries as Unidentified IPs.

 

Steps to Reproduce

Run Pattern based discovery to a device that returns large payload (e.g. a switch with multiple VLANs), issue happens if the payload is splitted.

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the "Intended Fix Version" section below below to determine the versions that have a permanent fix.


Related Problem: PRB1311651

Seen In

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Intended Fix Version

Madrid

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2019-01-03 14:34:24
Published:2019-01-03