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The Order of running widgets on Service Portal - Support and Troubleshooting
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  • The Order of running widgets on Service Portal
KB0721330

The Order of running widgets on Service Portal


841 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Overview


Order of running widgets on Service Portal

Subject


A page on the Service Portal is made up of a few parts: 

  • Page
  • Container
  • Row
  • Column in row
  • widget instance 

One page:

  • Can have many containers
  • Each container can have many rows 
  • Each row can have many columns
  • Each column can have many widget instances. 

All of the parts above contain an order field so they all come into play. 

So the order runs top to bottom as defined in the Page configuration. This has been confirmed with logging statements. 

Example




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