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Symptoms


The error "A documentation record with the same values of Table, Element and Language fields already exists" appears when new tables and fields are created. The tables and fields are created but the warning appears.

Release


All versions 

Cause


This warning is seen when an invalid language value is configured on the user's "Preferred Language" field or on the System Localization setting for "Default language for the system (two character values)".

Resolution


1. Verify that this has a valid value.

System Property > System Localization> "Default language for the system (two character values)"

2. Open the User record of the person experiencing the error.  Verify that the preferred_language field has a valid value. 

3. Verify there are no other users with an invalid preferred_language value by checking the user list and filtering out valid values. 

https://<instance-name>.service-now.com/sys_user_list.do?sysparm_query=preferred_language!%3DNULL 

Additional Information


[code]<a href='https://hi.service-now.com/kb_view.do?sys_kb_id=5effd526db2fc30068c1fb651f9619f6'>KB0663797 - Edit multiple records in a list using an editing form</a>[/code]
[code]<a href='https://hi.service-now.com/kb_view.do?sys_kb_id=1affd526db2fc30068c1fb651f9619f4'>KB0663796 - Edit multiple records in a list using the list editor</a>[/code]

 

 

Article Information

Last Updated:2018-12-18 10:13:28
Published:2018-12-18