Notifications

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Description

The Preview Notification renders as text instead of HTML when glide.ui.escape_text is set to "false"

 

Steps to Reproduce

1. On the 'sys_properties' table > Set the property "glide.ui.escape_text" to "true
2. Go to Email > Notifications
3. Open the OOTB notification called "Incident opened for me"
4. Click on "Preview Notification"

What the preview notification should show:
The email body will show as a formatter HTML

What actually shows:
You can see the HTML tags

Workaround

On the 'sys_properties' table > Set the property "glide.ui.escape_text" to "true"


Related Problem: PRB1313785

Seen In

London Patch 2

Fixed In

Madrid

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:43:31
Published:2019-02-08