Notifications

20 views

Description

More than one version of a KB-article is in the Workflow state Published.

When new version of article is Published the previous version workflow should be in Outdated.However, The workflow of previous version example 2.0 is still in Published (In progress).


Cause

On articles in Workflow state = Outdated, the button Edit is visible in the Knowledge View page and the Publish button is visible on the form

Resolution

Reverting "Publish" UI action to OOB fixed the issue, publish was no longer available on outdated article hence the issue was avoided/fixed.

Article Information

Last Updated:2020-08-20 02:58:54
Published:2020-08-20