Resolution

The logon account associated with the mid server service needs to be able to access the JRE associated to the service. This file is present as part of the agent folder. Please ensure the account provided as logon account for the service has permission to access the folder.

On the mid server host machine, please check the following:

1. In command prompt, type in services. Right click on the service and select properties.
2. click the logon tab, note the account provided for logon.
3. Navigate to the agent folder for the Mid server, right click and select properties.
4. In the security tab, ensure the group that the logon account is part off is listed with access to the agent folder.