Description

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How can users be redirected to SSO (IDP) login page automatically

Procedure

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1. Navigate to Multi-Provider SSO > Identity Providers

2. Get the sys_id of the Identify Provider

3. Navigate to system property 'glide.authenticate.sso.redirect.idp'

4. Add sys_id to the Value field of the system property 'glide.authenticate.sso.redirect.idp'

Applicable Versions

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Any release supporting Service Portal

Additional Information

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https://docs.servicenow.com/bundle/jakarta-platform-administration/page/integrate/single-sign-on/concept/c_MultipleProviderSingleSignOn.html?title=Multiple_Provider_Single_Sign-On#Modifying_the_Primary_IdP