Custom State on Project shows error when selected or saved with: 'Custom state "" is not mapped to any state bucket

Error: "Custom state "<custom_state>" is not mapped to any state bucket. Please contact System Administrator to verify the setup" is displayed when you select the affected custom state (or attempt to save Project record with said custom state).

Even though a new Choice field was created, the Dictionary Override record (specifically, the attribute field) must be updated and include the new choice value. Examples before have been successful when appending the 'work_in_progress_states' for choices like 'On Hold'. This Article will use 'On Hold' as an example, new custom choice.

*Choices should not be added to more than one state bucket type. For example, an On Hold choice value of -11 should not be added to pending_states and work_in_progress_states. What is allowed: You can add the Choice value to multiple same state bucket choices. Example: default_pending_state and pending_states are both pending state type state buckets

Using the 'On Hold' Choice example, with the value of that choice being -11, do the following:

1. Navigate to any Project
2. Configure the Dictionary for the State field
3. Scroll to the related list: Dictionary Overrides
4. If not already existing for table 'pm_project', create a NEW record
5. Table= pm_project
6. Check 'Override attributes'
7. To modify/configure for a Work in Progress state, add: work_in_progress_states=
8. Locate the Value for your 'On Hold' state choice (We will use -11 as an example value)
9. Update the attribute field of the Dictionary Override. The final attribute would appear like: ... (Note that '2' is the OOB value for the Work in Progress state choice)
10. Save/Update

This documentation discusses how to Customize a state for Project or Project Task

• If you only add a new State choice to the Project Task table, updating the Dictionary Override of Planned Task table only will suffice
• (Below) When creating a new Dictionary Override, you may use the complete list of OOB attributes found in the Dictionary Override for planned_task (this may help for references, should you need to add any new states later on), or you may simply update the existing Dictionary Override for Planned Task
• The basic attributes for OOB values are: close_states=3;4;7,default_close_state=3,default_work_state=10,default_open_state=1,default_skipped_state=7,default_pending_state=-5,pending_states=-5,open_states=1,work_in_progress_states=10

- (Below) As illustrated in the Resolution steps, when creating a new Dictionary Override, you may choose the simplified route and only add the state bucket attribute you need to append/modify. However, please note that if you are adding a state bucket value with more than 1 state value, a DEFAULT state value bucket must be applied/defined as well: