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Description

Description


Is there a way to change the display name from "Virtual Agent" to an agent's name when a support chat agent is added to the chat?

Procedure


This feature is hardcoded in the backend. There is no out-of-box configurationĀ to change this display value in an instance.

Article Information

Last Updated:2019-08-02 20:58:11
Published:2018-12-10