On Service Portal, if you have a record opened and navigating away from the page (without making any changes to the record) causes a message appears "Do you want to save your changes before leaving this page?" to appear
Steps to Reproduce
- Open any new or existing requests on Service Portal
- Navigate away from the page by clicking on "Knowledge" in the header menu
There is no workaround available. If you are able to upgrade, review the Fixed In.
Related Problem: PRB1203413