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Description

On Service Portal, if you have a record opened and navigating away from the page (without making any changes to the record) causes a message appears "Do you want to save your changes before leaving this page?" to appear

Steps to Reproduce

  1. Open any new or existing requests on Service Portal
  2. Navigate away from the page by clicking on "Knowledge" in the header menu

Workaround

There is no workaround available. If you are able to upgrade, review the Fixed In.


Related Problem: PRB1203413

Seen In

There is no data to report.

Intended Fix Version

Madrid

Fixed In

Kingston Patch 11
London Patch 4

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-03-03 00:11:39
Published:2019-03-03