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Event Management - Task Templetes when migrating the Alert Action Rules to Alert Management - Support and Troubleshooting
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  • Event Management - Task Templetes when migrating the Alert Action Rules to Alert Management
KB0719419

Event Management - Task Templetes when migrating the Alert Action Rules to Alert Management


377 Views Last updated : Nov 16, 2022 public Copy Permalink
KB Summary by Now Assist

Issue

Task Templates when migrating the Alert Action Rules to Alert Management.


Release

London and After Releases

Resolution


Prior to London Release, task templates where within Alert Action Rules. From London Release, the user has to configure it from the list view.


Prior to London Release:



London Release: You would see all the templates in Remediation sub-flows. In order to create new Subflows Users has to have flow designer role and create through Alert Management Template by copying it, a new sub-flow can be published.

                                       


                                       


Also to view all the templates associated with an alert, a user must configure them from the list view.


                                        




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