Symptoms
Once you have setup connection for IBM ILMT integration, on running the scheduled job "ILMT Scheduled Data Import"
https://xxxxxx.service-now.com/sysauto_script.do?sys_id=8b1be03453d003002658ddeeff7b12c4
you will see the following error message in system log:
ILMTImportWorker Unhandled exception: TypeError: Cannot convert null to an object. ILMTImportWorker : looping over connections.
Resolution
This error occurs if the scheduled job "ILMT Scheduled Data Import" does not have a valid user. In order to set a valid user, please follow the steps:
- Configure the form to include field "run_as".
- Add a user who has admin rights as value to the above field and update.