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Why do I get error "convert null to an object. ILMTImportWorker : looping over connections" on ILMT import? - Support and Troubleshooting
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KB0719397

Why do I get error "convert null to an object. ILMTImportWorker : looping over connections" on ILMT import?


549 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Once you have setup connection for IBM ILMT integration, on running the scheduled job "ILMT Scheduled Data Import"

https://xxxxxx.service-now.com/sysauto_script.do?sys_id=8b1be03453d003002658ddeeff7b12c4

you will see the following error message in system log:

ILMTImportWorker Unhandled exception: TypeError: Cannot convert null to an object. ILMTImportWorker : looping over connections. 

Resolution


This error occurs if the scheduled job "ILMT Scheduled Data Import" does not have a valid user. In order to set a valid user, please follow the steps:

  1. Configure the form to include field "run_as".
  2. Add a user who has admin rights as value to the above field and update.

 


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