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How can survey responses be deleted? - Support and Troubleshooting
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KB0719375

How can survey responses be deleted?


2212 Views Last updated : Jul 3, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Unable to delete survey response.

Release

All

Cause

To update or delete these results, you will need to get to the record view of the assessment instance.

Resolution

**Please note, the assessment_admin role is required for Global records, sn_hr_core.admin role is required for records in HR scope**

To update or delete these results, you will need to get to the record view of the assessment instance.

Please follow these steps to open the survey in record view:

  • Navigate to Survey > Survey Instances > ALL
  • Now, search for the assessment number in the number field
  • Click the blue information icon to open the instance in record view

To delete the responses, in the 'Assessment Instance Questions' related list, check the boxes next to all questions that you would like to delete.

Then, you can select the Delete option below the check boxes.

To update these responses, you can click into each response record and update the 'Value' field to the desired number.


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