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Description

Resolution Shaper will cause issue fetching data or loading related lists and throw console errors like 'Cannot read property 'activitiesList' of undefined '

This issue is reproducible in Kingston and prior releases

Steps to Reproduce

- Open a case record on instance and ensure that the Resolution Shaper timeline is configured on the form
- Observe that the page hangs a bit while trying to open related lists and then loads without the related lists and also throws a console error like below:

TypeError: Cannot read property 'activitiesList' of undefined 
at e.getActivityPlotCoords (js_includes_resolutionshaper.jsx?v=09-05-2018_1933&lp=Fri_Nov_02_12_53_02_PDT_2018&c=11_55:28986) 

Workaround

The PRB is fixed in the London release.

WorkAround for pre-London customers: 
- Remove the Resolution shaper from the form configuration until upgrade to London. 


Related Problem: PRB1239602

Seen In

Jakarta
Kingston

Fixed In

London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-12-05 22:08:06
Published:2018-12-06