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Symptoms


When approving a record, "Security does not allow the execution of that action against the specified record" error comes up

Cause


The Approve UI action is not allowing the user to approve the item 

There are ACLs preventing the approval update

Resolution


Check the Approve UI action's condition and script if the user pass the condition

If the user passed the Approve UI action condition and scripts, Debug ACL. Below steps:

  1. As an admin, type in 'Debug All Security' in the navigation bar and enable it by clicking
  2. Perform the steps to show the error and it should log the ACLs (successful and failed) running for the record. 
  3. If necessary, impersonate the user having issues after the security debug is turned on and perform the steps to reproduce the issue.

 

Article Information

Last Updated:2018-11-27 18:00:31
Published:2018-11-28