Issue
Currently, on Service Portal, there is no field on the sp_portal table to set active to false like there is for the content management system (CMS).
Resolution
Consider the following options:
- Change the value of URL suffix to values other than sp so that if the user tries to access sp, it is not valid. Users will still be able to see the correct URL suffix if the user has the access to sp_portal table.
- Set the homepage for sp 404 page, which will display a page not found message if users access the URLs (/sp) manually.
