Notifications

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Symptoms


HR approval process using workflows thru "approval user" activities, approvals are getting stuck

Release


London

Cause


Approving user does not have read access on HR Case record

Logs will show the following:


08:27:03.611 Warning Default-thread-6 9E4822DCDB61AF0089B16451CA9619E6 txid=038de290db65 WARNING *** WARNING *** Security restricted: Access denied to set field sysapproval_approver.document_id
08:27:03.633 Warning Default-thread-6 9E4822DCDB61AF0089B16451CA9619E6 txid=038de290db65 WARNING *** WARNING *** Get for non-existent record: hr_case:73501504dba1e70089b16451ca9619ec, initializing

Resolution


Provide read/write ACL to approval user on hr_case record or update the hr_case record by a user that has right to the record.

Article Information

Last Updated:2018-11-26 10:44:20
Published:2018-11-26