Description

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How to set the maximum character length for variable of single-line test or wide single line-text in Service Portal

Procedure

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1. Navigate to the variable of single-line test or wide single line-text on platform
   2. Click "Default Value" tab
   3. Add the variable in "variables of single-line test or wide single line-text"
   For example: max_length=150

Applicable Versions

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Any release supporting Service Portal

Additional Information

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https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/reference/variable-attributes.html