Description

How to set the maximum character length for variable of single-line test or wide single line-text in Service Portal

Procedure

1. Navigate to the variable of single-line test or wide single line-text on platform
   2. Click "Default Value" tab
   3. Add the variable in "variables of single-line test or wide single line-text"
   For example: max_length=150

Applicable Versions

Any release supporting Service Portal

Additional Information

https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/reference/variable-attributes.html