Notifications

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Symptoms


  1. Create a subflow and publish it.
  2. Goto to an Alert Management rule and try to select the flow from the list of available flows.
  3. The new published flow will not be displayed

Release


London and above

Cause


  1. This issue is typically seen when the instance is domain separated.
  2. The query to pull the flow is handled by a script include. In the script include, we check if the instance is domain separated. If yes, new flows should be added to a distinct table to access them when configuring alert management rules.

Resolution


  1. If the instance is domain separated, add new event management flows to 'Domain Separation Subflows White Lists' table -> em_ds_subflow_white_list table. 
  2. Once you add the flows to the above table, you should be able to select them on the alert management  rule. 

 

Article Information

Last Updated:2018-11-23 09:00:40
Published:2018-11-23