Notifications

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Symptoms


Parent field is empty for request when created from an incident.

Release


London

Cause


The incident info is carried to request via the URL parameters.  If a catalog item does not use cart layout then the button 'Proceed to Checkout' will use macro "catalog_cart_default" by default. This macro is not configured to receive/parse the parent information from URL.

 The macro "sc_cart_items_buttons" is configured to get the parent information from URL which will be used when catalog item use "cart layout".

Resolution


Use "cart layout" for the catalog item or

customize macro "catalog_cart_default” to parse the parent information from URL.

 

Article Information

Last Updated:2018-12-05 10:28:55
Published:2018-12-05