Notifications

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Symptoms


The page sc_home is service portal look different than an OOB instance or developer instance in Kingston.

Release


 Kingston , London

 

Cause


This is happening because of the plugin which is not installed on the instance but is activated on the developer instance or OOB zbooted instance.

Plugin Name : Service Portal - Service Catalog v2

ID : com.glideapp.servicecatalog.portal

Resolution


In Kingston, we introduced the "Service Portal - Service Catalog v2" plugin which changed the way "sc_home" looks and behaves. Any portal using the "sc_home" page on a Kingston instance will look the same way. 

Additional Information


For more information on how to activate a plugin go through below documentation.

Activate a Plugin

Article Information

Last Updated:2018-11-29 06:44:59
Published:2018-11-21