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Description

Knowledge User Count is updated via the scheduled job "Count Knowledge Use", so the results will be updated on a daily basis after the job runs. 

The Knowledge View Count related list shows all counts.

Knowledge View Count in the article only shows the value for the number of days defined in the system property glide.knowman.view_age.days.

It's expected that the value shown in the article view ("views") differs the from the View Count in the tab due to the system property glide.knowman.view_age.days.

Additional Information

Knowledge Properties 

Article Information

Last Updated:2020-06-29 01:16:50
Published:2020-06-22