Some customers may want to change the message of browser incompatibility when loadind the Service Portal
a ui macro named sp_compatibility_incompatible that is calling a couple of messages. To edit the text you would need to go to the sys_ui_message table and either find or create new messages with the following keys:
This browser is not supported by Service Portal
Compatible browsers include IE10+ and up-to-date versions of Safari, Google Chrome and Mozilla Firefox.
You can change the message fields to read another message.