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Description

Service Portal search source: Cant click typeahead result if "Advanced typeahead config" is enabled for a non scripted search

Steps to Reproduce

1. Create a non scripted search source.
2. Related it to Service Portal.
3. See when the Advance typeahead is checked then the results are no more clickable.
4. Uncheck the Advance type ahead config and now the results are clickable.
5. The same behavior is different in Jakarta.
The issue seems to be in the client controller of the new type ahead widget.

Please see the video for more details.

Workaround

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Related Problem: PRB1315523

Seen In

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Intended Fix Version

New York

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Associated Community Threads

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Article Information

Last Updated:2018-11-26 02:24:16
Published:2018-11-19