Notifications

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Symptoms


When logging into the Partner Portal (https://partnerportal.service-now.com) the following message is displayed:

"You are attempting to sign in to the ServiceNow Partner Portal without approved access"

 

Release


All

Environment


Partner Portal: https://partnerportal.service-now.com

Cause


Partner has been offboarded because they did not re-sign the Partner agreement before expiration. 

Resolution


Please sent an email to partnerops@servicenow.com

Additional Information


Please send an email to partnerops@servicenow.com first. If ServiceNow Customer Support is needed, you will be advised by Partner Operations.

Article Information

Last Updated:2018-11-14 09:14:37
Published:2018-11-14