How to revert to the default KB Article Page widget in Service Portal

All supported releases

In Service Portal:

1. Go to the Widgets list.
   2. Select the KB Article Page widget at: 
   <Your instance>/nav_to.do?uri=sp_widget.do?sys_id=c6545050ff223100ba13ffffffffffe8
   3. Select Clone to create a copy of the widget.
   4. Go to Service Portal Page Designer at:
   <Your instance>/$spd.do#/sp/editor/kb_article/7ba0cb30d7000200a9ad1e173e24d4f9
   5. Delete the KB Article Page widget from the page.
   6. Return to the Widgets list. 
   7. Next to Name, right-select the context menu, select Import XML, and import the default KB Article Page widget.
   8. Return to Service Portal Page Designer at:
   <Your instance>/$spd.do#/sp/editor/kb_article/7ba0cb30d7000200a9ad1e173e24d4f9
   9. Use the drag-and-drop feature to move the default KB Article Page widget onto the page.

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